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Utilities are billed quarterly. Your first utility bill will be prorated from the time you create an account with us.
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Yes. You can sign up for ACH automatic withdraw by filling out the application here. ACH can only be withdrawn from a checking or savings account.
Yes, you can pay your bill online here by using an electronic check or debit/credit card (additional 3% fee with debit/credit card).
There are a few factors that could contribute to a high bill.
Yes. You can contact us either by email or phone (616) 457-2340 to request paperless billing.